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Mastering Dental Billing

Welcome to our Free Training session, where we explore the world of dental billing. Whether you're just starting out or looking to sharpen your skills, this guide will provide valuable insights into dental billing processes, best practices, and essential resources.

Dental Outsourcing

Dental billing can often seem daunting, but with the right guidance and resources, you can master it efficiently. At Dentistry Support, we are committed to helping you navigate this complex landscape. Our training covers everything from the basics of dental billing to advanced techniques, ensuring you have a comprehensive understanding of the entire process.


One of the best ways to deepen your knowledge is by tuning into our podcast, Dentistry Support The Podcast, hosted by our CEO, Sarah Beth Herman. Sarah Beth brings nearly 25 years of experience in the dental industry and shares her wealth of knowledge and practical tips on a variety of topics, including dental billing. Each episode is designed to be relatable and informative, offering real-world advice that you can apply in your practice. By listening to the podcast, you'll gain insights not only from Sarah Beth but also from other industry experts who share their experiences and strategies.

In addition to the podcast, Sarah Beth Herman offers mentoring sessions where you can get personalized advice and guidance tailored to your specific needs. Whether you prefer learning through structured courses, practical hands-on experience, or absorbing information through engaging podcast episodes, we have the resources to support your learning journey.


Our Free Training session is structured to provide you with actionable steps and best practices. We cover everything from collecting accurate patient information and verifying insurance benefits to understanding dental codes and submitting claims effectively. By following our guidelines and utilizing our resources, including our podcast and mentoring services, you'll be well-equipped to handle dental billing with confidence.


Remember, mastering dental billing is not just about understanding the technical aspects; it's also about staying updated with industry trends and continuously improving your skills. At Dentistry Support, we are here to help you every step of the way, offering a supportive community and a wealth of resources to ensure your success. So dive in, explore our training materials, and don't forget to tune into Dentistry Support The Podcast for even more valuable insights and tips from Sarah Beth Herman and other industry leaders. Together, we can make dental billing a seamless and efficient process for your practice.


How to Learn Dental Billing

Learning dental billing is crucial for ensuring the financial health of any dental practice. Here's how you can get started:

  1. Enroll in Courses: Structured courses are one of the best ways to learn dental billing. Our sister company, Dentistry Support Academy, offers extensive training programs covering everything from the basics to advanced techniques.

  2. Hands-on Experience: Gaining practical experience by working in a dental office can significantly enhance your understanding. Many practices offer internships or part-time positions that allow you to learn on the job.

  3. Online Resources and Webinars: Numerous online resources provide free and paid training on dental billing. Participating in webinars and online workshops can keep you updated with the latest industry trends and practices.


You Don’t Need to Search “Dental Billing for Dummies” – Learn Everything Right Here

If you're tempted to search "Dental Billing for Dummies," you don't need to look any further. Here’s a straightforward approach to mastering dental billing:

  1. Patient Information Collection: Ensure all patient information is accurate and up-to-date, including insurance details.

  2. Verification of Benefits: Verify the patient’s insurance coverage before the appointment to understand what procedures are covered.

  3. Coding Procedures: Use the correct dental codes for the procedures performed. Accurate coding is essential for successful claims processing.

  4. Claim Submission: Submit claims to the insurance company promptly, ensuring all required documentation is attached.

  5. Follow-up on Claims: Regularly follow up on submitted claims to ensure they are processed and paid on time.

  6. Patient Billing: Send patient statements for any balances due. We recommend sending statements daily instead of once a month to maintain a steady revenue cycle.


For more detailed guidance, including dental office narratives, check out our free training sessions.


How Does Dental Billing Work

Dental billing involves several interconnected processes designed to manage patient care and financial transactions efficiently. Here’s a closer look at how dental billing works:

  1. Appointment Scheduling and Pre-authorization: The billing process starts with scheduling the patient’s appointment and obtaining pre-authorization from the insurance company for planned procedures.

  2. Procedure Documentation and Coding: After the appointment, document all procedures accurately and assign the appropriate dental codes.

  3. Claim Preparation and Submission: Prepare the claim with all necessary details and submit it to the insurance provider.

  4. Claim Adjudication and Payment Posting: The insurance company reviews the claim, adjudicates it, and makes the payment. The payment is then posted to the patient’s account.

  5. Patient Billing and Collections: Send statements to patients for any remaining balances and follow up on collections.


Best Way to Do Patient Statements for Balances Due

Efficiently managing patient statements is critical for maintaining a healthy cash flow. Here’s our recommended approach:

  1. Daily Statements: Send patient statements daily instead of batching them once a month. This approach ensures a constant inflow of payments and reduces the likelihood of overdue balances.

  2. Clear Communication: Ensure that statements are clear and detailed, making it easy for patients to understand their balances and payment options.

  3. Follow-up: Regularly follow up with patients regarding their statements and offer flexible payment plans if necessary.

Our best practice is to work on claims every 14 days. This routine ensures that all claims are up-to-date, reducing the chances of denied or delayed payments.


Understanding Dental Codes

Dental codes, or Current Dental Terminology (CDT) codes, are essential for accurately documenting dental procedures and processing insurance claims. Here’s how to keep up with the latest codes:

  1. Regular Updates: Stay informed about the latest updates to dental codes by subscribing to industry newsletters and publications.

  2. Training and Workshops: Attend training sessions and workshops that focus on new and updated dental codes.

  3. Utilize Our Services: As part of our services, we provide frequent updates on dental codes to our clients, ensuring they are always using the most current codes.


Supporting Both In-office and Outsourced Teams

At Dentistry Support, we advocate for both in-office team members and outsourcing options for dental billing. Our goal is to support all aspects of dental billing to simplify the process and deliver results. Here’s how we do it:

  1. In-office Support: We provide comprehensive training and resources for in-office teams to ensure they are equipped with the knowledge and tools necessary for effective dental billing.

  2. Outsourcing Options: For practices that prefer outsourcing, we offer reliable and efficient billing services that handle all aspects of the billing process, from claim submission to patient billing.


Mastering dental billing is essential for the smooth operation of any dental practice. Dental billing ensures that the financial aspects of your practice run efficiently, allowing you to focus on providing excellent patient care. By learning the intricate processes involved, staying updated with the latest dental codes, and implementing best practices for patient statements, you can maintain a steady and reliable revenue cycle.


Understanding the full scope of dental billing is the first step. This includes accurate patient information collection, proper coding of procedures, and timely claim submissions. Staying updated with dental codes is crucial, as outdated or incorrect codes can lead to claim denials and delayed payments.


Implementing best practices for patient statements is another key aspect. Sending out patient statements daily, rather than batching them once a month, ensures a constant inflow of payments and minimizes the risk of overdue balances. Working on claims every 14 days ensures that all claims are up-to-date, reducing the chances of denials and delays. These practices improve cash flow and enhance patient satisfaction.

Dentistry Support Academy

Whether you prefer in-office billing or outsourcing, our goal is to support your practice by delivering results and simplifying the billing process. Our training programs at Dentistry Support Academy offer detailed guidance on all aspects of dental billing. These courses help you and your team master the necessary skills and stay current with industry standards. Additionally, our podcast, Dentistry Support The Podcast, hosted by our CEO Sarah Beth Herman, provides invaluable insights and practical tips on dental billing and other relevant topics.


For those who prefer personalized guidance, Sarah Beth Herman also offers mentoring sessions. These sessions provide tailored advice and strategies to address the unique challenges of your practice. Whether you are an in-office team member or considering outsourcing your billing, our resources and support are designed to help you succeed.

By leveraging the resources available at Dentistry Support, including our training programs, podcast, and mentoring services, you can ensure that dental billing becomes a seamless and efficient process for your practice. Our commitment is to help you deliver results, simplify your billing process, and enhance the financial health of your practice. Together, we can make dental billing a streamlined and effective component of your dental practice's operations.


 

Sarah Beth herman

Disclaimer:


To learn more about Sarah Beth Herman, the author of all free training content you can read her bio here. These materials are intended to provide helpful information to dentists and dental team members. They are in no way a substitute for actual professional advice based on your unique facts and circumstances. This content is not intended or offered, nor should it be taken, as legal or other professional advice. You should always consult with your own professional advisors (e.g. attorney, accountant, or insurance carrier). To the extent, Dentistry Support ®has included links to any third-party website (s), Dentistry Support ® intends no endorsement of their content and implies no affiliation with the organizations that provide their content. Further, Dentistry Support ® makes no representations or warranties about the information provided on those sites. You can view our privacy policy and terms and conditions by clicking those pages in the footer of

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Corporate Headquarters: 480-702-2444

Call or Text: 310 993 9992

online@dentistrysupport.com

Mail: P.O. Box 1653 Queen Creek, Arizona 85142

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