After-Hours Call Handling

• We're there when you need us, even after regular office hours. When you're office is closed, we are answering, allowing patients to always connect with your dental office. 

Confirmation Calls

• We ensure your patients are advanced confirmed for their dental appointments and we even pre-collect for visits. 

Continuing Care

• We help you stay on top of your patients' ongoing dental needs by filling your immediate schedule and setting benchmarks for "show-rates".

Patient Reactivation

• We actively engage in reactivating patients who may have fallen off the radar.

Unscheduled Treatment Follow-up

• We follow up on unscheduled treatments, maximizing patient care and growing your dental business.

Inbound Call Handling

• We don't just stop at outbound calls; we're here for your patients calling in, providing them with the attention they deserve.

Daily Recap Reporting

• Never worry about what we are doing, what we have done, how many hours we are working or any other item related to our remote support. Daily you'll receive a full recap reporting on all of the tasks we take care of for your dental business. We can't wait to show you.

More Benefits:

• Real-time Access: You have immediate access to the work and spreadsheets our team actively uses, ensuring transparency and collaboration.

• HIPAA-Compliant Communication: Connect with our team instantly through our HIPAA-compliant chat system, eliminating the need for emails, calls, or waiting on hold.

• Dedicated Team: Enjoy the convenience of one dedicated team handling your office's billing needs.

• Compliance Assurance: Rest easy knowing that we adhere to HIPAA, KYC (Know Your Customer), and PHI (Protected Health Information) compliance standards.

• Monitored and Recorded Calls: Continuously monitoring the performance of your dedicated team and ensuring quality care is extended their way.

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Free Training for Dental Offices:

We believe in supporting the dental community. That's why we offer free training for dental offices, empowering your team with the knowledge and skills needed to excel.

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How We Charge:

Our mission is to be "for" the dental community, not to monopolize on it. We charge a transparent flat-rate fee tailored to your office's size and workload. No hidden costs, just a commitment to your success.

Dentistry Support® is your trusted partner in dental insurance billing. Dentists love us for a reason—click here to discover why.